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24-Hour Crisis Line

Please call 519-252-7781 or 800-265-5142 to speak directly to a counsellor.
Available 24-hours a day, 7 days a week!

If you are unable to get through on our main phone line, please call the Assaulted Women’s Helpline:

Emergency Shelter & Main Office

250 Louis Avenue
Windsor, Ontario N9A 1W2
Shelter is available 24-7. Office hours are 9-4pm.

Business Line: (519) 252-1143
TDD: (519) 252-2768

Fax: (519) 252-7296


Contact Form

Feel free to send us your general questions with the form below. We aim to respond within 3 business days.

Please do not use this contact form if you need emergency assistance, including a request for shelter or counselling support, as a response will not be provided. Please call our Help Line at 519-252-7781 to speak with one of our professionally trained counsellors. Counsellors are available 24-hours a day. Please do not use this form if you need a quick response from Hiatus House, you are interested in volunteer opportunities, or you require a letter from the organization. This email address is not monitored 24-hours a day. Please call 519-252-1143 for non-emergency related inquiries. 

This field is for validation purposes and should be left unchanged.


Complaint Form

Current client, former client, another service provider, member of the public, etc.
This field is for validation purposes and should be left unchanged.

If you have been abused…

Call the police


Record the names of police officers

Attempt to preserve any evidence of the abuse

Seek medical attention

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